Free Ground Shipping
The Picket Fence is happy to offer free ground shipping on most orders $100 or over. Exclusions include multiple shipping addresses, furniture and oversized/overweight pieces (20 + pounds).
Shipping & Delivery
Our standard Shipping and Processing charges compensate our company for processing, packing and delivering your purchase; and for related overhead and other items. At present, we only ship to destinations within the U.S. and its territories. Most purchases are shipped from our store location by FedEx to arrive within 5-7 days of receipt of your order. Furniture takes longer and is an additional shipping cost as it may be freighted. In case of delay, we will notify you by phone or email. Items ordered together may not arrive in the same box. We use parcel post or FedEx SmartPost to ship to a P.O. Box, APO or FPO addresses. FedEx Smartpost is an affordable shipping option, which ships uses FedEx for pick up, and the USPS for delivery. This economical option can often take up to 10 - 14 business days depending on your location.
Express & Overnight Shipping
We provide rush delivery to destinations within the 48 contiguous states. Rush orders are delivered by FedEx and USPS at the rates quoted by the shipping calculator. Rush orders received by 12:00 p.m. MST Monday-Friday will be shipped out the same day; orders received after 12:00 p.m. will be shipped the next day and orders received on Saturday or Sunday will be shipped out on Monday. This option is not available for oversize, out of stock items, or items shipped directly from vendor (unless in stock).
USPS Priority Mail Service is not a guaranteed service, and the time given is only an estimation of when you might receive your package. We CANNOT ship using USPS Priority Mail on merchandise that ships from vendor. To ensure expedited delivery of your package, you must choose either FedEx Express Saver, FedEx 2 Day, FedEx Overnight, or USPS Express Service. Neither FedEx or USPS guarantee packages when the delays are caused by weather conditions and The Picket Fence is not responsible for any costs associated with these delays.
Items shipped to Alaska and Hawaii are delivered by FedEx or USPS Priority Mail at the rates quoted by the shipping calculator. Items shipped to U.S. Territories are delivered via Air Parcel Post at our regular shipping and processing fees. Some heavy or oversize items cannot be shipped out of the 48 contiguous states.