IF YOU REQUIRE A PURCHASE TO ARRIVE BY A SPECIFIC DATE, PLEASE CALL 866.944.5511 SO WE MAY ASSIST YOU.
PLEASE NOTE: COVID-19 CONTINUES TO CAUSE DELAYS ON IMPORTS AND PRODUCTION FOR MANY OF OUR MANUFACTURERS. YOUR PATIENCE IS GREATLY APPRECIATED AT THIS TIME.
Free Ground Shipping
The Picket Fence is happy to offer free ground shipping on most orders $100 or over. Exclusions are all Jan Barboglio merchandise, multiple shipping addresses, furniture and oversized/overweight pieces, or when another coupon code or promotion is in use.
Shipping & Delivery
- We only ship to destinations within the U.S. and its territories.
- Purchases that ship from our store location by UPS, typically arrive within 5-7 business days of receipt of your order.
- Items that SHIP DIRECTLY FROM VENDOR may take an Additional 3-5 days to ship depending on stock availability.
- Items that ship from BLUE PHEASANT and MATCH may take 7-10 days to ship from the manufacturer.
- Items ordered together may not arrive in the same box.
- In case of delay, we will notify you by phone or email.
- We use *USPS to ship to a P.O. Box, APO or FPO addresses.
- Items shipped to Alaska and Hawaii are delivered by *USPS Priority Mail at the rates quoted by the shipping calculator. We do not ship UPS or Fedex to Hawaii or Alaska.
- Items shipped to U.S. Territories are delivered via Air Parcel Post at our regular shipping and processing fees.
- Some heavy or oversize items cannot be shipped out of the 48 contiguous states.
Express & Overnight Shipping
- We provide rush delivery to destinations within the 48 contiguous states.
- This option is not available for oversize, out of stock items, or items shipped directly from vendor (unless confirmed in stock).
- Rush orders are delivered by UPS and USPS at the rates quoted by the shipping calculator.
- Rush orders received by 9:00 a.m. MST Monday-Friday will be shipped out the same day; orders received after 9:00 a.m. will be shipped the next day and orders received on Saturday or Sunday will be shipped out on Monday, with the exception of holidays. Items that ship directly from the vendor may take additional time to ship, depending on availability.
- SATURDAY DELIVERY: Our Express Rates on our site do not include a Saturday delivery option. This option can be facilitated by calling our store at 866.944.5511, with an additional fee.
*USPS Priority Mail Service is not a guaranteed service, and the time given is only an estimation of when you might receive your package. We CANNOT ship using USPS Priority Mail on merchandise that ships from vendor. To ensure expedited delivery of your package, you must choose either UPS 3 Day Select, UPS 2nd Day Air, or UPS Next Day Air.
**Neither UPS or USPS guarantee packages when the delays are caused by weather conditions or acts of nature and The Picket Fence is not responsible for any costs associated with these delays.