Shipping Information

PLEASE NOTE: COVID-19 CONTINUES TO CAUSE DELAYS ON IMPORTS AND PRODUCTION FOR MANY OF OUR MANUFACTURERS. YOUR PATIENCE IS GREATLY APPRECIATED AT THIS TIME.

Free Ground Shipping

The Picket Fence is happy to offer free ground shipping on most orders $100 or over. Exclusions include some Jan Barboglio gifts, multiple shipping addresses, furniture and oversized/overweight pieces, or when another coupon code or promotion is in use.

Shipping & Delivery

  • We only ship to destinations within the U.S. and its territories.
  • Free Shipping purchases from our store location are shipped by UPS Ground to arrive within 5-7 business days of receipt of your order.
  • Items that SHIP DIRECTLY FROM VENDOR (manufacturer) may take an additional 3-5 days (sometimes longer due to the pandemic) to ship depending on stock availability. 
  • Items ordered together may arrive in various shipments.
  • In case of delay, we will notify you via email.
  • We use *USPS to ship to a P.O. Box, APO or FPO addresses.
  • Items shipped to Alaska and Hawaii are delivered by UPS (or Fedex) at the rates quoted by the shipping calculator.
  • Items shipped to U.S. Territories are delivered via Air Parcel Post at our regular shipping and processing fees. 
  • Some heavy or oversize items cannot be shipped out of the 48 contiguous states.

Express & Overnight Shipping

  • We provide rush delivery to destinations within the 48 contiguous states.
  • This option is not available for oversize, out of stock items, or items shipped directly from vendor (unless in stock).
  • Rush orders are delivered at the rates quoted by the shipping calculator.
  • Rush orders received by 9:00 a.m. MST Monday-Friday will be shipped out the same day; orders received after 9:00 a.m. will be shipped the next day and orders received on Saturday or Sunday will be shipped out on Monday, with the exception of holidays. Items that ship directly from the vendor may take additional time to ship, depending on availability.
  • SATURDAY DELIVERY: Our Express Rates on our site do not include a Saturday delivery option.

*USPS Priority Mail Service is not a guaranteed service, and the time given is only an estimation of when you might receive your package. We CANNOT ship using USPS Priority Mail on merchandise that ships from vendor. To ensure expedited delivery of your package, you must choose either  UPS 2nd Day Air, or UPS Next Day Air.

**Neither UPS or USPS guarantee packages when the delays are caused by weather conditions and The Picket Fence is not responsible for any costs associated with these delays.

 

UPS Ground Map